Onboarding & Services
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Types of Services & Add-ons
Onboarding
Whether you’re a small boutique agency, or a large multimillion-dollar enterprise, our teams are dedicated to helping you find value in Vendasta. Explore
White-Label Marketing Services
You sell, we deliver. Get access to our white-label team of strategists, able to onboard new clients and provide your agency with the horsepower to scale fulfillment – all under your brand. Learn More
Professional Services
Work one-on-one with experts from Vendasta’s Partner Development and Technical teams on product strategy and custom integration, via conference calls or in-market. Explore
Add-ons
Have our teams supplement your agency’s sales & marketing efforts. Includes a custom website creation with store setup, build, and branding. Get in touch
Onboarding
New to Vendasta? Our Partner Success teams are ready to help your company achieve your goals.
Basic Onboarding
Our basic onboarding package is designed for partners who are new to Vendasta’s white-label platform and resellable products & services. It is available for purchase with any subscription tier. Alongside our always-growing library of online resources, Vendasta’s Success Specialists will help steer you in the right direction based on your top priorities and growth objective.
What’s Included
Structured Onboarding Program:
Immediately after becoming a Vendasta partner, you’ll be introduced to a Partner Success Specialist, who will help you learn what to expect with your partnership and manage your onboarding program which includes:
- Orientation sessions with tailored roadmap build.
- 3 initial onboarding Sessions based on your immediate priorities.
- Tailored success plan and recordings of all sessions.
1 x Success Training Bootcamp:
In addition, to supporting your agency to achieve growth, the success team will provide (1) private tailored-to-agency training bootcamp which includes:
- 1 x structured Participant and Trainer session.
- 1 x Bonus growth follow-up-session.
- Sales training artifacts, sales aids, and recordings.
Meet the team
We’re ready to immediately help you with your success & support needs. Available 9 a.m. to 8 p.m. ET weekdays, and 2 p.m. to 7 p.m. ET on weekends.
Kayla Zieske
Success Team Lead
Sarah Shell
Key Account Manager
Dallas Bobryk
Support Technician
Erin Bowman
Support Team Lead
Taylor Bolin
Partner Success Manager
Brayden Fehr
Support Technician
Leon Simpson
Support Technician
Dylan Erikson
Partner Success Manager
Naresh LaBar
Key Account Manager
Dumiso Mpofu
Key Account Manager
Professional Onboarding
Our professional onboarding package is designed for partners who are new to Vendasta’s white-label platform and resellable products & services. It is available for purchase with any subscription tier. Alongside our always-growing library of online resources, Vendasta’s Success Specialists will help steer you in the right direction based on your top priorities and growth objective.
What’s Included
Structured Onboarding Program:
Immediately after becoming a Vendasta partner, you’ll be introduced to a Partner Success Specialist, who will help you learn what to expect with your partnership and manage your onboarding program which includes:
- Orientation session with tailored roadmap build.
- 3 initial onboarding Sessions based on your immediate priorities.
- Tailored success plan and recordings of all sessions.
3 x Success Training Bootcamps:
In addition, to support your agency achieve growth, the success team will provide (3) private tailored-to-agency training bootcamps which includes:
- 3 x structured Participant and Trainer sessions.
- 3 x Bonus growth follow-up-sessions.
- Sales training artifacts, sales aids, and recordings.
Enterprise Onboarding
Our enterprise onboarding package is designed for partners who are new to Vendasta’s white-label platform and resellable products & services. It is available for purchase with any subscription tier. Alongside our always-growing library of online resources, Vendasta’s Success Specialists will help steer you in the right direction based on your top priorities and growth objective.
What’s Included
Structured Onboarding Program:
Immediately after becoming a Vendasta partner, you’ll be introduced to a Partner Success Specialist, who will help you learn what to expect with your partnership and manage your onboarding program which includes:
- Orientation session with tailored roadmap build.
- 3 initial onboarding Sessions based on your immediate priorities.
- Tailored success plan and recordings of all sessions.
6 x Success Training Bootcamps:
In addition, to supporting your agency to achieve growth, the success team will provide (3) private tailored-to-agency training bootcamps which includes:
- 6 x structured Participant and Trainer sessions.
- 6 x Bonus growth follow-up-sessions.
- Sales training artifacts, sales aids, and recordings.
Additional Success Bootcamp Add-on
Our team of success experts will expedite your growth strategy in a structured 3-step private tailored-to-agency training program. This optional add-on is designed for partners who want to expand any onboarding package.
What’s Included
- Pre-planning training needs assessment.
- (1) participant session.
- (1) group/train-the-trainer session.
- (1) bonus growth follow-up session.
- All sales training artifacts included sales aids and recordings.
-
Onsite Onboarding Add-on
Face-to-face onboarding from our experts to yours. Our team of local experts will expedite your go-to-market strategy in a 2-day training session. This optional add-on is designed for partners on the Enterprise subscription tier.
What’s Included
-
- In market pre-planning meeting prior to visit
- Leadership meeting to finalize session items and review training agenda
- Agenda Items
- Platform
- Products & Packages
- Marketing Automation
- Operations & Fulfillment Workflow
- Role Play
- Live Practice
- In-Field Sales Calls
Professional Services
When you win, we win. When there is a major sales opportunity in your pipeline and you want to develop a custom strategy with our assistance, our Professional Services allow you to work with our world-class Partner Development team.
Available Professional Services
Partner Strategy Consultation
Our industry leading, ‘feet on the street’ digital sales experts will provide curated session(s) that are integrated with what you’re selling and who you’re selling to. Success-focused sessions to pitch the packages you’re selling and use the tools in your toolkit.
What’s included
Monthly or one time sessions with a Partner Development Manager for guidance on your go-to-market and sales strategy. Topics range in variety to fit your needs and can include:
- Local marketing and current changes
- Customer journey training
- Conducting a needs based conversation using data
- Strategic recommendations
- Showing success & ROI with reporting
Subscription: Basic, Pro, or Enterprise
Location: Remote or In-Market (additional charges apply)
Already a partner? Contact us to purchase your next Partner Strategy Consultation session.
Technical Consultation
Thinking of a technical integration with Vendasta? Using your developers alone is an option, but you could run up against ‘set in stone’ roadmaps, developers unfamiliar with the Vendasta tech stack, or even changes that need to be done on the Vendasta end to make a vision possible. Utilizing Technical Consultation services is like having Vendasta senior engineering staff working for you. You’ll benefit from drastically reduced development time, Vendasta-side changes end to achieve your vision, and the development experience our senior staff bring to any project.
What’s included
- API consultation
- CRM integrations
- SSO integrations
- Custom SDK development
- Prioritized feature development
- Prioritized listing sources integration
- Prioritized API development
Subscription: Basic, Pro, or Enterprise
Location: Remote or In-Market (additional charges apply)
Already a partner? Contact us to purchase a Technical Consultation session.
Save time and sell faster with ready-made marketing collateral
Boost sales with our expanding library of white-label marketing materials.
- Gain access to our repository of ready-to-go marketing collateral and technical documentation
- Download white-label videos and customize them with your own brand
- Access all of our original artwork and design assets
Get the confidence to sell digital with weekly webinars
Sign-up for our weekly webinars to get the latest tips about selling digital solutions.
- Hear about successful sales strategies from our partners and sales experts
- Get suggestions on how to position your products to maximize your revenue
- Ask questions and chat with experts about specific challenges facing your agency
A real person is only an email or phone call away
Our Success On-Demand team is dedicated to making this the best B2B partnership you’ve ever had. Contact us during business hours or submit a ticket to our support system if questions or issues arise.
Request a demo
Our sales team will reach out to connect with you at your earliest convenience.