Career Description

A Partner Development Manager’s job is to educate and energize Vendasta’s Partners to help them grow and find success with our products and services. A Partner Development Manager acts as the true & trusted local resource for all things digital for their book of business by solidifying long-term relationships and ensuring profitability with Vendasta’s Local Marketing Stack.

Responsibilities

• Oversee and pursue growth for Partners in your book of business by researching and identifying areas of opportunity and upsell
• Seek out and implement opportunities to drive second order revenue for Partners
• Work and communicate with Partners to develop scalable strategies and workflows that drive adoption of Vendasta’s products and services
• Maintain internal, as well as third party, product knowledge and awareness of developments to brief Partners about releases and updates as necessary
• Be the expert in Vendasta’s offerings—providing information, strategies, uses, and more to Partners
• Coordinate and pass along feedback from Partners on product development suggestions, escalating issues as necessary
• Build relationships and rapport with vendors to negotiate pricing for opportunities and upsells
• Provide insight and data to the VP of Partner Development on current and closed opportunities

Skills & Qualifications

• 2+ years of experience in account management and/or management of a book of business
• Approachable and passionate problem-solver
• Exceptional professional interpersonal, verbal, and written communication skills
• Exceptional organizational skills with meticulous attention to detail
• Ability to lead and manage multiple projects at once and execute with a sense of urgency
• Strong problem solving and critical thinking with both qualitative and quantitative analysis skills
• Ability to work in a fast-paced environment and adapt changing priorities
• Highly-motivated with the ability to work both independently and in a cross-functional team setting
• Experience in software, Google Apps, and/or digital marketing considered an asset

Career Description

Vendasta operates as a B2B2B SaaS platform. Vendasta’s platform marketplace connects both our Owned and Operated SaaS solutions, as well as 3rd party SaaS solutions to make a custom marketplace, for our partners. Our partners use their custom marketplace to sell SaaS solutions to small and medium-sized businesses. We are looking for a Staff or Senior level Independent Contributor who has successfully integrated a solution like Stripe Connect to handle billing/payment for both our partners and their clients using credit card transactions and ACH (Automated Clearing House). The goal is a seamless billing platform that automatically bills our partners, and our partners’ customers, handling the complexities different billing models for the products we sell in our marketplace, and resolution with our partners.

The majority of developers at Vendasta work in teams of 3-5 developers, working with Product Managers and Designers in the creation of new features and products. A senior level independent contributor for billing integration would work in coordination with other software teams. Our Research and Development department works hard to help developers learn, grow, and experiment while at work. With a group of over 70 developers, we have fostered an environment that provides developers the opportunity to continuously learn from each other.

Responsibilities

• Integrate billing and payments into Vendasta’s Platform
• Raise the quality of outcomes delivered by the team you are on
• Develop software with teams of 3-5 developers. With the ability to take on tasks from the team and independently work on them to completion
• Follow best practices to write clean, maintainable, scalable, and tested software
• Work collaboratively with Product Managers to design solutions that help our Partners connect digital solutions to small and medium-sized businesses

Skills & Qualifications

• Experience successfully integrating a billing platform like Stripe Connect into a SaaS platform
• 4+ years experience in a related field
• Bachelor’s degree in software engineering or computer science, or an additional year of experience in a related field
• Experience or strong understanding with high scalability, data-intensive, distributed Internet applications
• Proficiency in modern software language, and willingness to quickly learn our technology stack

Technologies Used

• Cloud Native Computing using Google Cloud Platform
  • BigQuery, Cloud Dataflow, Cloud Pub/Sub, Google Data Studio, Cloud IAM, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Datastore, Google Maps Platform, Stackdriver, etc… We have been invited to join the Early Access Program on quite a few GCP technologies.
• Kubernetes
• GoLang, Typescript, Python, Javascript, HTML
• Angular
• Cloud Spanner, Elasticsearch, MySQL, PostgreSQL
• GRPC

Relocation expenses to be included (if applicable)

Career Description

We are seeking an experienced Marketing Technologist to join Vendasta’s exciting & ever-growing Marketplace team! Vendasta’s Marketing Technologist will work to bridge the gap between digital marketing and technical development— setting up our products with analytics to capture leads and create funnels to optimize conversions.

The ideal candidate will have a strong understanding of online marketing tools & will be able to gather deep insights from troves of data to develop various applications that drive product-led growth for Vendasta’s owned-and-operated products.

Responsibilities

• Research, plan, and iterate on product-led growth marketing techniques for driving awareness and product adoption, while minimizing spend
• Prioritize and carry out technical marketing initiatives required to drive traffic, lower cost-per-lead, and achieve monthly growth goals—including everything from web page optimization to custom app development
• Enable funnel management through the use of Google Tag Manager tracking in Vendasta’s own software
• Understand campaign tracking reporting tools and be able to adjust strategy and implement optimization mechanisms to ensure successful delivery goals
• Develop and test marketing applications that aid in generating 2nd-order revenue and contribute to the Marketplace division’s revenue & product goals
• Work closely with internal teams to support campaign requests and be comfortable articulating campaign strategy, explaining technology used, and presenting the results
• Work with internal teams to monitor KPIs, set metrics-based goals for program initiatives and identify effective demand generation strategies

Required Skills & Qualifications

• 3+ years experience in marketing technology; experience in SaaS considered a strong asset
• A solid understanding of web design & development, usability, content optimization, and email campaigns
• Expertise developing basic web applications and working with databases; experience in Regex, BiqQuery/SQL, JavaScript, jQuery, HTML5, WordPress, PHP, Python, CSS, Google Analytics
• An insatiable hunger for continuous learning
• Attention to detail with a high level of accuracy in completing tasks, strong self-management, and organizational skills
• Comfortable working in a fast-paced environment and flexible to adjust to evolving business needs with ability to understand objectives and communicate with business and technical partners
• Highly motivated and passionate about new ideas and emerging market trends

Bonus Skills & Qualifications

• Demonstrated knowledge of & experience in SEO, lead optimization, and funnel management
• Deep & demonstrated knowledge of Google BigQuery, Google Tag Manager, and/or Google Data Studio

Description

Are you obsessed with building software products? Passionate about solving customer problems? Constantly creating new log-ins for competing products? Always on the look-out for new ways to use technology? Vendasta Technologies is seeking someone just like you to fill our role of Product Manager.

As a Vendasta Product Manager, you will guide the strategy and execution of one or more of Vendasta’s owned-and-operated products. You will identify and prioritize high-impact work by collaborating with cross-functional teams, gathering insights from users and other stakeholders, and testing prototypes and features. Working with the CEO, software developers, and the design team, you will build innovative and customer-focused products for our channel partners and the small-to-medium-sized businesses they serve.

This is an incredible career opportunity to join an innovative and high-growth company to build products that empower our channel partners to acquire, retain, and grow their client base—all the way from researching leads to fulfilling digital solutions. You will build products from existing ideas and help to develop new ideas based on your industry experience, as well as your contact with stakeholders, customers, and prospects. You must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

Responsibilities

• Own, manage, and drive the development, launch, measurement, and strategy for one or more of Vendasta’s foundational products
• Collaborate with key stakeholders—including but not limited to Partners, Sales, Success, and the Executive—to gather important insights that drive your product in the right direction
• Develop key user goals and funnels to define metrics of success
• Drive the roadmap and prioritization of innovative and engaging products and features that solve our customers’ biggest problems
• Facilitate product backlog refinement (PBR) sessions with development teams and stakeholders
• Prioritize and allocate resources against a variety of ongoing projects and releases across your cross-functional teams
• Define the problem and scope for a given epic and present backlog items and key milestones to make up product roadmap
• Work with development teams to ensure software is built according to the acceptance criteria defined in the backlog item

Skills & Qualifications

• Innovative and consistently curious—constantly seeking ways to improve our offerings based on industry trends, experience, common customer pain points, and competitor research
• Passionate about products and all things digital, with a keen interest in using technology both personally and professionally
• Knowledgeable about and up-to-date on all things technology—especially in the Software as a Service (SaaS) space; interested in learning about what other companies are doing and finding ways to apply to our offerings
• Exceptional problem-solving capabilities that prioritize across multiple key stakeholders, as well as internal teams
• Ability to make confident recommendations based on data analysis, customer insight and ongoing stakeholder engagement
• Proven leadership capabilities and ability to motivate and unify multiple cross-functional teams to work towards a common goal
• 3+ years in software/product management experience considered a strong asset
• Bachelor’s of Computer Science or equivalent work experience considered a strong asset

   

Career Description

As a Sales Engineer for Website Pro, you will live and breathe market share and revenue growth for your owned-and-operated product. Your focus will be on the delivery of monthly sales quotas for Website Pro.

In this role you will be responsible for revenue growth—serving as the primary sales lead, solution advisor, subject matter expert, and product advocate for the entire sales cycle from pipeline to close. You will sell on a daily basis, seek out and exploit leads, and coordinate with channels that can support your revenue and growth goals.

Responsibilities 

• Revenue – Own the revenue cycle for your product and deliver on forecasted revenue
• Channel – Sell directly to small business owners with and/or for our Partners
• Book of Business – Qualify and develop a targeted Partner base, enabling Partners to become the #1 reseller of your product in their market
• Pipeline – Develop, own and operate a pipeline of the highest propensity-to-buy partners and businesses in collaboration with your Demand Generation and Business Intelligence teammates.
• Communicate – Translate technology, Software-as-a-Service and business solutions to all types of audiences such as non-technical people.
• Domain expertise – Maintain a deep view of the product’s competitor movement, customers, and market-share and engage your products team to exploit opportunities to dominate.
• Measure & Report – Create and provide weekly reports and analytics on sales wins and losses, pipeline opportunities, pipeline progress, prospect & customer feedback, developing industry issues, and competitive activities.

Skills & Qualifications

• 2+ years of sales or account development experience; experience selling software solutions to marketing and sales professionals strongly preferred
• Pipeline management experience
• Ability to operate and work against a sale quota
• Strong time management and prioritization skills
• Fantastic written, verbal, and presentation skills
• Exceptional organizational and planning skills

Career Description

Developers at Vendasta work in teams, working with Product Managers and Designers in the creation of new features and products.Our Research and Development department works hard to help developers learn, grow, and experiment while at work. With a group of over 70 developers, we have fostered an environment that provides developers the opportunity to continuously learn from each other.

The ideal candidate will demonstrate that they are bright and can tackle tough problems, while being able to communicate their solution to others. They are creative and can mix technology with the customer’s problems to find the right solution. Lastly, they are driven and will motivate themselves and others to get things done. As a Senior Software Developer we expect that you will grow into a thought leader at Vendasta, driving better results across our development organization.

We are looking for a candidate who fits one of these personas:

• The Expert: You are an expert in one of these technologies: Cloud Native Computing, GoLang, or Frontend using Angular. You know the right patterns and techniques to make things simpler for your colleagues and more reliable for our customers.
• The Mentor: You have experience from delivering high quality solutions. You love to take that experience and level up the intermediate developers around you to help them become senior developers too.
• The Shipper: You excel at taking the great ideas from nothing to usable prototype. You know which corners to cut now, so that as the idea takes off it will be easy to improve and scale.
• The Generalist: You have worked on multiple and varied large projects. When there is a tough problem your experience will allow you to find a workable solution, because it is similar enough to something you have done before.

Responsibilities 

• Raise the quality of outcomes delivered by the team you are on.
• Develop software in teams of 3-5 developers. With the ability to take on tasks from the team and independently work on them to completion.
• Follow best practices to write clean, maintainable, scalable, and tested software.
• Work collaboratively with Product Managers to design solutions that help our Partners connect digital solutions to small and medium sized businesses.

Skills and Qualifications

• 4+ years experience in a related field
• Bachelor’s degree in software engineering or computer science, or 5+ years experience in a related field
• Experience or strong understanding with high scalability, data intensive, distributed Internet applications.
• Proficiency in modern software language, and willingness to quickly learn our technology stack.

Technologies We Use

• Cloud Native Computing using Google Cloud Platform
  • BigQuery, Cloud Dataflow, Cloud Pub/Sub, Google Data Studio, Cloud IAM, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Datastore, Google Maps Platform, Stackdriver, etc… We have been invited to join the Early Access Program on quite a few GCP technologies.
• Kubernetes
• GoLang, Typescript, Python, Javascript, HTML
• Angular
• Elasticsearch, MySQL, PostgreSQL
• GRPC

Relocation Expenses Offered If Applicable

Career Description

Are you obsessed with building software products? Passionate about solving customer problems? Constantly creating new log-ins for competing products? Always on the look-out for new ways to use technology? Vendasta Technologies is seeking someone just like you to fill our role of Product Manager.

As a Vendasta Product Manager, you will guide the strategy and execution of one or more of Vendasta’s owned-and-operated products. You will identify and prioritize high-impact work by collaborating with cross-functional teams, gathering insights from users and other stakeholders, and testing prototypes and features. Working with the CEO, software developers, and the design team, you will build innovative and customer-focused products for our channel partners and the small-to-medium-sized businesses they serve.

This is an incredible career opportunity to join an innovative and high-growth company to build products that empower our channel partners to acquire, retain, and grow their client base—all the way from researching leads to fulfilling digital solutions. You will build products from existing ideas and help to develop new ideas based on your industry experience, as well as your contact with stakeholders, customers, and prospects. You must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

Responsibilities

• Own, manage, and drive the development, launch, measurement, and strategy for one or more of Vendasta’s foundational products
• Collaborate with key stakeholders—including but not limited to Partners, Sales, Success, and the Executive—to gather important insights that drive your product in the right direction
• Develop key user goals and funnels to define metrics of success
• Drive the roadmap and prioritization of innovative and engaging products and features that solve our customers’ biggest problems
• Facilitate product backlog refinement (PBR) sessions with development teams and stakeholders
• Prioritize and allocate resources against a variety of ongoing projects and releases across your cross-functional teams
• Define the problem and scope for a given epic and present backlog items and key milestones to make up product roadmap
• Work with development teams to ensure software is built according to the acceptance criteria defined in the backlog item

Skills & Qualifications

• 3+ years in software development/product management experience considered a strong asset

• Bachelor’s of Computer Science or equivalent work experience considered a strong asset

• Innovative and consistently curious—constantly seeking ways to improve our offerings based on industry trends, experience, common customer pain points, and competitor research

• Passionate about products and all things digital, with a keen interest in using technology both personally and professionally

• Knowledgeable about and up-to-date on all things technology—especially in the Software as a Service (SaaS) space; interested in learning about what other companies are doing and finding ways to apply to our offerings

• Exceptional problem-solving capabilities that prioritize across multiple key stakeholders, as well as internal teams

• Ability to make confident recommendations based on data analysis, customer insight and ongoing stakeholder engagement

• Proven leadership capabilities and ability to motivate and unify multiple cross-functional teams to work towards a common goal

   

Career Description

Developers at Vendasta work in teams, working with Product Managers and Designers, to ideate, build, test, deploy, and manage operations of new features and products. Having many teams allows developers to self manage onto the team that suit them best in terms of co-workers and work. Our Research and Development department works hard to help developers learn, grow, and experiment while at work, offering events like in-house Hackathons during regular hours. We have a culture that gives all developers opportunities to learn from and teach other developers.

The ideal candidate will demonstrate that they are bright and can tackle tough problems, while being able to communicate their solution to others. They are creative and can mix technology with the customer’s problems to find the right solution. Lastly, they are driven and will motivate themselves and others to get things done.

Responsibilities

• Develop software in teams of 3-5 developers. with the ability to take on tasks from the team and independently work on them to completion
• Follow best practices to write clean, maintainable, scalable, and tested software
• Work collaboratively and iteratively with Product Managers to design solutions that help our Partners connect digital solutions to small and medium sized businesses
• Continuous drive to learn and improve your own technical skills
• Bias for action, while dealing well with ambiguity

Skills & Qualifications – Junior Level

• Bachelor’s degree in Software Engineering or Computer Science, SaskPoly Computer Systems Technology Diploma, or related technical degree
• Ability to demonstrate software project you have contributed to, or review code you have written
• Strong understanding with high scalability, data intensive, distributed Internet applications
• Proficiency in modern software language, and willingness to quickly learn our technology stac

Skills & Qualifications – Intermediate Level

• 2+ years experience in a related field
• Bachelor’s degree in Software Engineering or Computer Science, SaskPoly Computer Systems Technology Diploma, or related technical degree—or 3+ years experience in a related field
• Experience or strong understanding with high scalability, data intensive, distributed Internet applications
• Proficiency in modern software language, and willingness to quickly learn our technology stack

Technologies We Use:

• Google Cloud Platform
• BigQuery, Cloud Dataflow, Cloud Pub/Sub, Google Data Studio, Cloud IAM, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Datastore, Google Maps Platform, Cloud Endpoints, Stackdriver, etc…
• Kubernetes
• GoLang, Typescript, Python, Javascript, HTML
• Angular
• Elasticsearch, MySQL, PostgreSQL
• GRPC

Career Description

Our goal is to make local businesses successful. A Marketing Strategist works to help local businesses establish and maintain their online presence. The ideal candidate for this role would be someone who enjoys talking with people, understands the importance of online marketing, and has a working knowledge of social media marketing. They must also be comfortable creating online content and demonstrating excellent customer service skills. The ability to learn quickly and adapt to change is a valuable asset.

Responsibilities

• Work with local businesses on a regular basis to improve their online presence.
• Conduct onboarding calls with local businesses to gather information and execute the services ordered
• Work with local businesses to assess and implement a digital marketing strategy
• Build custom social media profiles for local businesses
• Create and speak to reports outlining fulfilled services and proof of performance
• Create and manage custom email campaigns
• Create and publish social media content for many businesses in a variety of verticals
• Work within Facebook Business Manager to boost social content (paid ads)
• Respond to positive and negative reviews on behalf of the local businesses
• Claim and correct any online listings, social sites or review sites for the local businesses
• Track all completed and pending work within Vendasta’s task management platform
• Provide world class customer service for our partners and their clients
• Maintain product knowledge and awareness for our partners and their clients
• Coordinate feedback from partners on product suggestions

Skills & Qualifications

• Digital marketing experience for local business
• Proficient knowledge of social media (Twitter, Facebook, etc.)
• Excellent written and verbal communication skills
• Past experience in customer service
• Superior communication skills
• Exceptional organizational skills and attention to detail
• Ability to work independently as well as collaborate within a team
• Bilingual (French/English) is an asset
• Experience with image manipulation
• Availability to work evenings considered an asset, although not required

Career Description

Vendasta is looking for an individual contributor capable of working with our enterprise partners to accelerate the adoption of our platform. The position demands a high level of communication skills, Vendasta domain knowledge, and the ability to work in both Vendasta and the customer’s development cultures. The position offers several unique traits such as opportunities to work in a wide range of programming languages, potential global travel opportunities, and a high degree of freedom and autonomy to create unique solutions customized to the customer’s needs. As such, the position demands an experienced senior developer; experience in consulting or contract work would be beneficial as well.

The Vendasta organizational structure is defined around the core business outcomes desired over the next three years. As such, we have formed our teams around cohorts of customers, rather than products or features. One such customer cohort is the enterprise customer. Enterprise customers are large, established companies, who typically are already using software (often developed in house) to sell products and services to local businesses, but come to Vendasta for our SaaS platform, products, and services.

While the Vendasta platform offers a full suite of features capable of running even an enterprise company entirely; it’s the pre-existing software and process of enterprise customers that provide the need for integration and migration work. Enterprises may also be offering unique customer solutions, and want the Vendasta platform to support their use case. Without offering our enterprise customers professional services, it is too difficult for a large company to effectively adopt the Vendasta platform. However, we must also ensure that we are building features that benefit all of our customers, and own our company vision without becoming a consulting firm.

The majority of developers at Vendasta work in teams of 3-5 developers, working with Product Managers and Designers in the creation of new features and products. Our Research and Development department works hard to help developers learn, grow, and experiment while at work. With a group of over 70 developers, we have fostered an environment that provides developers the opportunity to continuously learn from each other.

Responsibilities

• Work directly with our enterprise partners to integrate them into our platform
• Work with internal teams to facilitate communication between the customer and R&D
• Work closely with the CRO (Chief Revenue Officer) and the enterprise sales team to pitch and sell professional services as an ongoing solution to the customers’ needs
• Develop software integration solutions and documentation that can be reused as a framework. “Work yourself out of a job” through diligence; never leave yourself personally as a solution to a problem
• Create solutions that are not customized on our end, but rather enable the customer to host and run their own solutions
• Create solutions that follow industry standard practice
• Follow best practices to write clean, maintainable, scalable, and tested software
• Work collaboratively with Product Managers to design solutions that help our Partners connect digital solutions to small and medium-sized businesses

Skills & Qualifications

• Communication skills both written and verbal to work with high value enterprise partners
• 4+ years experience in a related field
• Bachelor’s degree in software engineering or computer science, or an additional year of experience in a related field
• Experience or strong understanding with high scalability, data-intensive, distributed Internet applications
• Proficiency in modern software language, and willingness to quickly learn our technology stack

Technologies Used

• Cloud Native Computing using Google Cloud Platform
  • BigQuery, Cloud Dataflow, Cloud Pub/Sub, Google Data Studio, Cloud IAM, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Datastore, Google Maps Platform, Stackdriver, etc… We have been invited to join the Early Access Program on quite a few GCP technologies.
• Kubernetes
• GoLang, Typescript, Python, Javascript, HTML
• Angular
• Cloud Spanner, Elasticsearch, MySQL, PostgreSQL
• GRPC

Relocation expenses to be included (if applicable)

Career Description

As a Technical BI Analyst at Vendasta, you will focus on reporting and analyzing the key metrics that drive the business. You will leverage the interdepartmental analyst group to review, develop, and share information or analyses. In addition, the successful candidate will be an advocate for adding metrics and enhancements to our platform. This would include, writing proposals, interacting with development teams, and pushing for prioritization of these projects. To that end, the candidate would need to have good communication skills and the ability to discuss with product managers and software developers about the value of said projects.

Responsibilities

• Respond to ad hoc requests from various stakeholders
• Build, maintain & monitor internal dashboards for each department to track productivity, revenue, quality, staffing patterns, expenses, efficiency metrics and more
• Design internal tools to automate retrieving & displaying data
• Review and critique other’s analysis
• Develop and foster a working relationship with analysts, software developers, product managers, sales, marketing, and executive
• Write proposals for software implementation

Skills & Qualifications

• Education in Computer Science or similar discipline
• Experience with databases and various querying techniques (SQL, NoSQL, API)
• Ability to write software code (languages like Python, R, etc)
• Well developed communication and presentation skills
• Articulate, analytical and a team player who understands the power of data
• Comfortable working independently

• Proven ability to analyze and report information
• Experience working in the software industry
• Knowledge of modeling & machine learning
• Experience handling large datasets
• Ability to write ETL pipelines
• Ability to simplify and visualize complex data

Career Description

As a Sales Development Representative, you will be responsible for prospecting, qualifying, and booking quality presentations for our team of Business Development Representatives. You will report directly to your Sales Development Team Lead.

Responsibilities

• Assessing and qualifying new prospects from inbound and outbound leads generated by our marketing team
• Working toward a daily call and presentation goal—and striving to exceed these expectations
• Booking presentations for Business Development Representatives
• Building a pipeline of leads and following up on any missed presentations

Skills & Qualifications

• 1-2 years experience in sales/customer service; experience in media sales considered an asset
• Ability to consistently achieve or exceed predetermined sales goals
• Familiarity with technical concepts and ability to learn quickly
• Exceptional phone, written and interpersonal skills
• World class presentation skills
• Energetic, upbeat, highly motivated self-starter with the ability to work independently or as part of a team
• Obsessively organized and capable of handling several projects simultaneously
• Resourceful and curious individual with a sharp intellect and the ability to pick things up quickly
• MUST own an iOS or Android device made in the last 2 years
• Bonus Points: own and regularly contribute to LinkedIn profile

Career Description

This is a senior-level leadership role within the Marketplace Division. You will be responsible for developing, defining, and owning the product vision and strategy for Marketplace Owned-and-Operated (O&O) products in alignment with the Division strategy set forth by the Marketplace Exec/GM. The Director will lead Product Managers across multiple Marketplace O&O teams to develop an effective and efficient product management function, including defining the team’s overall objectives, emphasizing validated data-driven learning, and creating a test-and-learn culture.

Responsible for key deliverables such as the product’s roadmaps, business cases, and marketing requirements, key business metrics such as capital investment rate of return, mid to long term product revenue growth and other product performance (market share, usage, attrition)—this role is crucial organizationally to achieving consensus around appropriate product investment and driving them forward.

The ideal candidate will use their extensive engineering, product management, and leadership experience to help establish an overall strategy and vision for Marketplace O&O. They will draw on Software as a Service (SaaS) and Marketplace as a Service (MaaS) experience to drive and guide our product roadmap, strategy, delivery, adoption, and overall success. Lastly, they will use their vast project management skills to drive revenue for the existing product, as well as introduce new product/features to increase Vendasta’s market share and enhance business growth.

Responsibilities

• Highly collaborative leader with the ability to build and lead a team to work effectively in a fast-paced, energetic and high growth environment.
• Acts as a product advocate & champion and proactively/regularly communicate product roadmap and development schedules to all relevant internal stakeholders
• Defines and analyzes markets, including but not limited to the measurement and analysis of existing products and services and evaluates technologies and identifies opportunities to innovate and improve.
• Closely collaborates with engineering and UXUI to deliver a best-in-class user experience and drive implementation of new product features and strategies.
• Performs business and financial analysis, monitoring and reporting and builds business case to justify expenditures for building products. Performs as Product Management and Agile SME and as a consultant to senior management and key stakeholders in the area of expertise and in support of product launch efforts.
• Develops and mentors staff of product managers and business analysts through on-boarding, open communication, training and development opportunities and performance management processes.
• Identifies industry best practices and builds partner relationships.
• Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space.
• Leads and contributes in a way that is consistent with the organization’s thoughts on agile and product management.

Skills & Qualifications

• 5 years experience managing teams in an R&D, MaaS, or SaaS setting
• Able to lead and inspire confidence in Partners and the team while dealing with uncertainty, resource constraints, and Agile software development
• 5 years experience in Product Management and Software as a Service
  • Preferred experience in MaaS
• Bachelor’s degree in Business/Computer Science/Engineering (considered an asset)
• Public presentation experience—successfully making both business and technical cases to public, industry, and Executive audiences
• Proven ability to prioritize features, write user stories, and work directly with various functional groups
• Exceptional verbal, written, and interpersonal communication skills. Ability to articulate technology and product positioning to internal, external, customer, and prospective business audiences
• Experience driving cross-functional product initiatives that yielded clear competitive advantages
• Proven track record in defining product strategy and establishing a clear set of product principles
• Must have both an innovative and strategic mindset

Career Description

As a Business Development Representative, you will be responsible for new business development from prospect qualification through to negotiation and close.

Responsibilities

• Preparing unique presentations for each prospect and delivering world class presentations
• Preparing and professionally delivering formal presentations to key prospects using our ever-evolving script
• Negotiating and closing all phases of engagements, including review and preparation of channel partner agreements—or contracts

Skills & Qualifications

• 1-2 years experience in sales/customer service; experience in media sales considered an asset

• Ability to consistently achieve or exceed predetermined sales goals

• Familiarity with technical concepts and ability to learn quickly

• Exceptional phone, written, and interpersonal skills

• World class presentation skills

• Energetic, upbeat, highly motivated self-starter with the ability to work independently and as part of a team

• Obsessively organized and capable of handling several projects simultaneously

• Resourceful and curious individual with a sharp intellect and the ability to pick things up quickly

• MUST: own an iOS or Android device made in the last 2 years

• Bonus Points: own and regularly contribute to LinkedIn profile

Career Description

Vendasta is seeking a seasoned expert to lead its Marketplace team of designers and content strategists to new heights! As Director of User Experience (UX), you will be responsible for bringing the best designs and interfaces to Vendasta’s users by learning about their behaviours, how they interact with our digital solutions & centres, and implementing these best practices among your team of UXUI Designers and UX Content Strategists.

The ideal candidate will be an experienced leader, able to mentor a UX team to accelerate project completion and professional growth; an expert in design & user experience, able to lead by example & navigate the UX team through complex projects towards simple and elegant solutions; a strategic thinker, able to translate user habits into a key tactic for growth through product innovation & ease of use.

Responsibilities

• Reporting to the GM of Marketplace, to build a comprehensive UX vision and strategy for Vendasta’s Marketplace of Products and infrastructure
• Collaborate with Vendasta VP of Design to refine and roll out a scalable design system across the organization, unify research, planning and prioritization processes, and effectively reduce friction and increase value across our customer base
• Work with product management, product marketing, partner success, and sales to identify common user cases & concerns and participate in research to develop the appropriate solutions
• Build and lead a strong team of UXUI Designers and UX Content Strategists dedicated to achieving Vendasta’s overall goals for growth through constant innovation, research, and a user-centric mindset
• Provide high-quality feedback and direction on product design and customer-facing applications across the UX team, nurturing a culture of customer-centric design and usability
• Conduct weekly one-on-one meetings with the UX team to provide mentorship, identify employee needs, communicate functional goals, and optimize the strengths of the team to ensure career growth and continuous improvement of our user experience
• Be an expert within advanced domains of user experience & design and represent Vendasta within internal forums and at external events (conferences, etc.)

Skills & Qualifications

• 5+ years of experience in UXUI; experience in SaaS considered a strong asset
• Demonstrated ability to build up, lead, and grow a team of 10 or more to success; a history of building teams by developing leaders and managers and recruiting outstanding talent
• Expert-level experience using UI design tools, such as Adobe XD, Figma, etc.; proficient with visual design tools like Adobe Photoshop and Illustrator
• Proven experience bringing in applications from initial insight to release
• Ability to translate stakeholder goals and user research into compelling user workflows, wireframes, and high-fidelity prototypes
• Passionate about desktop and mobile design trends, with the ability to stay in alignment with organizational standards
• Innovative and consistently curious—constantly seeking ways to improve our offerings based on industry trends, experience, common customer pain points, and competitor research
• Exceptional professional interpersonal, verbal, and written communication skills

Please be prepared to provide a portfolio of recent work demonstrating your experience in UX & software design.

Career Description

We are looking for a Sales Operations Manager to work alongside our Chief Revenue Officer and the New Enterprise division. Sales Operations is responsible for the efficient & effective execution of key sales-enabling processes, activities and programs for the sales team. You will be one of the first points of contact for our CRO and the Executive team, so we are looking for an applicant who demonstrates professionalism, has excellent communication skills, and has an approachable demeanour. This role is dynamic and can change day to day, so a “see it, grab it, do it” attitude is key!

Responsibilities

Sales Operations

• Regularly meet with the sales teams to understand their content needs for acquiring a new partner, upselling a current partner, or driving engagement
• Create and regularly update CRO’s presentations, scripts, brochures, and one-pagers for both internal and external use
• Manage the daily sales meetings, biweekly team meetings, offsites; create schedule, determine topics and hosts, create and send invites, collaborate in creating content, run all logistics and regularly host
• Work with CRO for premium opportunities and seminars to create specialized presentations, marketing flyers, pricing, and graphics.
• Build and complete New Enterprise Monthly Revenue Report for CEO/Board
• Analyze metrics across all teams to find opportunity, identify weaknesses and to streamline process
• Manage the New Enterprise sales enablement content repository and ensure that all information is easily and readily accessible at point of need.

Administration

• Organize and schedule meetings for CRO, including contacting participants, booking rooms, ordering refreshments, and arranging for parking as required
• Make travel arrangements for the New Enterprise team and/or Partners, including booking flights, hotel accommodation, car rental, and providing directions
• Process all New Enterprise Sales Enablement requests and amendments
• Working with Legal department, enable and process all Mutual Non-Disclosure agreements for New Enterprise
• Occasionally work with the executive team (CEO, CFO, CSO, CMO, VP Multi Location Sales) to complete requests, including but not limited to: RFP’s, CanExport Program, Saskatchewan Trade and Export Partnership, WINN
• Travel and expense management and approval across New Enterprise to ensure completion, meeting deadlines, content/metrics are accurate, etc.
• Contract editing, creating, and updating/new partner setup management
• Other administrative tasks as necessary

Skills & Qualifications

• 3-5 years experience in an administrative setting; preference given to those in a Sales environment
• Diploma or certificate in office administration
• High attention to detail, proactive, proficient organizational skills with demonstrated ability to deal effectively with multiple priorities that originate from a variety of sources to meet deadlines
• Exceptional standards of professional integrity, customer ethic and proficiency in all aspects of administrative activity
• Demonstrated ability to work effectively with confidential and sensitive information is essential
• Effective and exemplary interpersonal and communication skills (both oral and written)
• Ability to work in a fast-paced, ever-changing environment

Career Description

Vendasta is seeking a technical expert to lead our development function to new heights! As VP of Engineering, you will be responsible for building and maintaining a talented group of full-stack Software Developers, consistently focused on delivering world-class SaaS through the Vendasta Platform. The VP of Engineering will work cross-divisionally to harness and lead Vendasta’s nearly 20 teams of Software Developers, with a focus on establishing purpose and clarity, leading and motivating change, growing others, and driving technical innovation.

The ideal candidate will be a seasoned leader, able to mentor high-performing teams to accelerate professional growth and goal accomplishment; an expert in all things development, able to lead by example & navigate the development team through complex stories towards simple & elegant solutions; a strategic advisor, able to understand the complex challenges of a dynamic, SaaS business environment and drive change effectively.

Responsibilities

Strategy & Growth

• Lead in overall development strategy for Vendasta by maintaining industry knowledge and keeping informed regarding the latest trends and advancements in technology that could impact the company overall and provide a competitive advantage

• Work in collaboration with CTO to define technology vision & strategy and work with Engineering Managers and Team Leads to implement effectively among teams

• Deliver growth through development strategy and technology solutions by continually seeking new ways to improve processes and implement solutions

• Be an expert within advanced domains of development and represent Vendasta as a spokesperson for technology-related matters within internal forums and at external events (conferences, etc.)

• Review, iterate on, and implement any necessary changes to service-level objectives, working collaboratively with key stakeholders to define measurable and achievable service level agreements (SLAs)

• Maximize Vendasta’s SRED claim and provide any necessary supporting documentation or additional grants or proposals

  Functional Management

• Attract and recruit talent across the development function, continually preparing and planning for continuous improvement of technology, people, culture, and process

• Build and lead a high-performing team of Software Developers dedicated to achieving Vendasta’s overall goals through constant innovation, drive, and agility

• Conduct weekly one-on-one meetings with Engineering Management to communicate functional goals, follow-up on progress, as well as encourage and assist with professional development among teams

• Provide support to Engineering Managers and Team Leads in regards to developing leadership capabilities, maintaining employee engagement, and encouraging employee growth

• Foster an environment that drives innovation and challenges employees to explore and new ideas and technologies that aim to grow the business; encourage experimentation and continual improvement through regular

• Hackathons, knowledge sharing, professional development time, and technical debt reduction

• Build strong cross-functional partnerships with engineering, design, marketing, distribution, and service fulfillment at multiple levels within the company

Skills & Qualifications

Strategy & Growth

• 10+ years of development experience—preferably with 5+ years of increasing leadership responsibilities and management of teams of 50+
• 5+ years experience in SaaS and Agile methodologies
• Bachelors of Science in Computer Science or related field
• Exposure to modern development methodologies and programming languages
• Demonstrated experience balancing technology initiatives with business objectives
• Highly-effective relationship builder & manager with demonstrated proficiency in collaborating successfully with various internal and external groups
• Excellent communication skills and the ability to work cross-functionally in a fast-paced, high-productivity environment
• Public presentation experience—successfully making both business and technical cases to public, industry, and Executive audience

Functional Management

• Demonstrated ability to build up, lead, and grow a large team to success—with proven ability to lead through influence, excellence, and example
• A strong background in building teams by developing leaders and managers and recruiting outstanding talent
• A history of motivating and influencing highly-skilled professionals to achieve major organizational goals
• Ability to navigate ambiguity, develop plans, and successfully execute over multiple quarters

Career Description

As a Success Manager for the Existing Enterprise Division, you will be given a roster of our largest Partners to build relationships with and support in a variety of ways. You will work closely with the Partner Development Manager to ensure the success and growth of the partner. This role allows our PDMS to focus on selling while still supporting all the training and technical need for these large Enterprise partners.

This may include (but is not limited to): weekly calls, marketing automation campaigns (including bulk uploads), conducting training (product and sales), and proactively communicating with the partner on bugs, future projects, and platform updates that affect them directly. The ideal candidate has a deep understanding of effective customer service but also deep understanding of the platform and Vendasta partners (including their pain points).

Responsibilities

• Providing exceptional service and training for assigned partners. You will be the key training resource for your assigned partners.
• Own NPS for our Divisions. Regularly send out requests for scores and additional surveys from our partners.
• Monitoring UserVoice for Enterprise Partner requests
• Maintaining product knowledge and awareness of developments (being able to brief partners as necessary)
• Assist with the ongoing platform and product training of our internal Partner Development Managers
• Coordinating feedback from partners on product development suggestions
• Work with team to come up with plans and initiatives that will drive partner success and help Vendasta reach our revenue goals.
• Traffic controller for the partner ensuring all issues are passed on and dealt with accordingly (billing, tech support etc.).
• For partners using Marketing Services, you will also build a strong relationship with the Pod and Team Lead working on that partner to understand the nuances of the services they are using and stay ahead of any potential issues.
• Build a proactive outbound cadence with your partners
• Responsible for any recurring billing and technical (administrative) tasks
• Responsible for staying on top of and improving our partner’s NPS Score.
• Immediate or same day response to any Negative NPS from EE Partners, Agents, Salespeople.

Skills & Qualifications

• High standards of performance for self; assuming responsibility and accountability for success by self-imposed standards of excellence.
• Proper phone etiquette and the ability to speak and write clearly and accurately.
• Superior communication skills and team attitude, you have to be a team player at heart and have that outgoing spark that can create solid relationships with our partners.
• Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
• Can clearly convey and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message.
• Organized and attentive to detail This position requires detail-oriented work, and with the high volume of work that we have, organization is essential.
• Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
• Ability to read between the lines – know how to answer the questions not being asked and identify opportunities for upsell

Career Description

Are you passionate about creating copy? Ecstatic about storytelling? Gaga for grammar? Smitten by social media? Write on—we’ve got just the role for you! Vendasta is seeking a Digital Copywriter for its Corporate Marketing team to create engaging, easy-to-understand, and delightful content for our audiences.

Responsibilities

• Manage Vendasta’s social media and Google My Business accounts, providing review responses, engaging with audiences online, and helping build social media strategies
• Research, conceptualize, and create copy and content for a wide range of online and offline marketing materials, such as corporate website properties, event marketing material, email campaigns, etc., following established brand and writing guidelines
• Work both independently and collaboratively to create unique pieces of content for the Vendasta brand that target company objectives and audience demographics
• Optimize and reconfigure existing content to adhere to best copywriting practices
• Assist with other Corporate Marketing and communication needs as assigned

Skills & Qualifications

• 2+ years experience in content creation in a professional environment
• University degree in English Studies, Journalism, or Marketing considered an asset
• Proven capability to write in a variety of styles that capture a corporate, brand, or executive voice
• Demonstrated expertise in all things grammar, spelling, and punctuation (Oxford comma users preferred)
• Experience editing the work of others and providing feedback respectfully
• Ability to work on multiple projects simultaneously and effectively juggle diverse demand for content creation